Get expert answers to hospice QA, documentation, and compliance questions — keeping your hospice compliant and survey-ready.
Why does my hospice need Quality Assurance (QA) services?
Hospice QA services ensure that your clinical documentation meets CMS and state compliance standards, supports medical necessity, and protects against claim denials. A professional QA review helps maintain accurate, defensible charts — preventing costly deficiencies during audits and surveys.
How often should hospice QA reviews be performed?
Ongoing QA monitoring is essential. Most hospices benefit from monthly or quarterly chart reviews to identify documentation trends early, ensure consistent compliance, and stay fully survey-ready year-round.
What makes JML Services the right partner for hospice QA?
JML Services specializes exclusively in hospice QA, compliance audits, and chart documentation improvement. Our team combines clinical and regulatory expertise to provide actionable feedback — not just corrections. We help your staff understand CMS expectations and strengthen documentation practices across all disciplines.
Do you provide staff education and compliance training?
Yes. We offer customized hospice staff training on documentation standards, IDG/POC compliance, ICD-10 coding, and survey preparation. Each session is tailored to your team’s workflow and designed to improve accuracy, confidence, and compliance.
Can JML Services help with hospice survey readiness?
Absolutely. We perform detailed pre-survey audits, identify potential deficiencies, and provide step-by-step corrective action plans. Our goal is to make your next state or federal survey smooth, successful, and stress-free.
Are your hospice QA services remote or onsite?
We provide both options. Many hospices prefer remote QA chart reviews for efficiency, but onsite visits, education sessions, and mock surveys are also available upon request.
How long does a typical hospice chart review take?
Turnaround time depends on the number of charts and depth of review. On average, most hospice chart reviews are completed within 5–10 business days with full written feedback and compliance recommendations.
What size hospices do you work with?
JML Services supports hospices of all sizes — from small community agencies to multi-state organizations. Our QA approach scales to your census, staffing, and charting system.
How do we get started with JML Services?
Getting started is simple. Contact us through our Contact Page to schedule an initial consultation. We’ll review your current QA processes, identify areas for improvement, and tailor a service plan that fits your hospice’s needs.
Service Overview
Discover how our hospice consulting services enhance care quality, ensure compliance, and support your agency’s success.
Mastering Compliance in Hospice Care
Explore our core consulting services designed for hospice excellence.
QA and Chart Review
Comprehensive chart reviews to ensure accuracy, compliance, and completeness of hospice documentation.
IDG and Plan of POC Review
Accurate, compliant IDG and POC documentation aligned with patient goals and hospice standards.
Compliance Audits
In-depth compliance audits to strengthen survey readiness and risk management.
Documentation Improvement
Targeted support to strengthen accuracy and clinical quality in hospice documentation.
Survey Readiness
Preparation and guidance to ensure successful hospice surveys.
Staff Education and Training
Customized training for hospice staff on documentation, compliance, and clinical standards.
Coding and ICD-10 Diagnosis Review
Accurate ICD-10 coding for hospice diagnoses to ensure compliance and billing integrity.